Wednesday, December 11, 2019
 

Somerset Hardwood Flooring

Somerset Hardwood Flooring  (Somerset Wood Flooring | Somerset Hardwood Floors | Somerset Exotic Wood Flooring )

SomersetSomerset Hardwood Flooring is based in Kentucky, which is the perfect location for access to the finest hardwoods coming out of the North America Appalachian area. Their most popular hardwood flooring products are their 3/4” thick solid collection. Available in traditional 2-1/4” wide strip all the way up to 5” wide planks, the domestic wood species SomeRMflooring products from Somerset Wood flooring showcase this manufacturer’s top U.S. quality standards in raw materials and processing. Stemming from their popular solid hardwood flooring products, Somerset Wood floors has also produced an impressive line of engineered flooring collections in both domestic wood species and imported exotic wood species. For homeowners on a strict budget, Somerset Hardwood Floors also offer a Value Collection of 3/4” thick solid wood flooring in a strip and plank at pricing that won’t break the bank!

Somerset Hardwood Flooring Handscraped and Character collections include some of the most sought after products for homeowners looking for that “country” look. The solid Country Collection from Somerset features White Oak, Maple and Walnut wood species with natural character, color variation and popular stain colors. Our customers love that natural country look that looks 100% natural and not overdone.

For more information on Somerset Hardwood Flooring

 

Comments: 10

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  • Unhappy

    I would not recomment Somerset Flooring at all. They do not stand behind their product. We had new flooring installed in our home and within 4 months it was cupping. A representative came and would do nothing even after determining their was no moisture in my house.

     
     
     
  • “Unhappy” Sorry to hear that the flooring is cupping, Anytime the edges of hardwood flooring “cup” there is or was a presence of either excessive moisture or excessive dring within the environment. Did the installer let the flooring acclimate? What did they use for a moisture retarder underlayment paper? What is the home’s Relative humidity. If the inspection was done weeks or months after noticing the problem, the RL or excessive moisture could have dissipated. You might want to run an air conditioner or dehumidifier for several weeks which may pull out the remaining excess moisture out of the wood and the flooring may return to normal. Cupping is not covered in manufacturers warranties. Normal moisture content in Hardwood flooring should be between 6-9 % which equals 30-50% Relative humidity, if the relative humidity level in the home rises for an extended period of time the flooring absorbs this moisture and the edges of the flooring cup upward. The same thing can happen in reverse: if the wood dries out too much it can also cause “Dry cupping” and will usually leave gaps between the floor boards.

     
     
     
  • Shelly

    I love my somerset flooring they have been down for over 10 year and still look beautiful. Very happy with them.

     
     
     
  • DEANA

    I JUST HAD SUMERSET FLOORS PUT IN A WEEK AGO AND I WOOD LIKE TO KNOW HOW TO CLEAN THEM

     
     
     
  • Hi Dena You can use the floor cleaner shown here – http://www.hoskinghardwood.com/SubCategory/Floor-Care/Hardwood-Floor-Cleaner.aspx?dept=15&cat=10
    You will also see an article we wrote explaining how to care for your wood flooring

     
     
     
  • Lisa

    I also purchsed Somerset floors and they cupped after only about 2 months. I am very unhappy with the floors as well as the representative that come out. The relative humidity in my home is ranging from 48 – 52% upstairs and 3-4% higher downstairs (which is air conditioned). All the humidity levels both on the hardwood floor and subfloor beneath are in the acceptable range. The only exception is in my crawl space which had a higer reading (which you would expect in 80-90 degree spring/summer). I have contacted several companies and they don’t know why the floor would cup over the entire house. The installer used felt paper as a moisture retardant. The floors are cupping in each room of installation & not every board is cupped. Any idea why the cupping?

     
     
     
  • Brad

    We have a new construction house and purchased 4″ hickory hardwood from Somerset. Much like every one else on here, our floors began to cup after about 3 months. Needless to say we are very unhappy also. HVAC was up and running ever since the floor was installed also. Floor was installed in December when humidity and moisture levels were very low. I have contacted the installer, retailer, and flooring representative and they all say that they have never had an issue with cupped flooring before. Our floors are installed throughout the kitchen, living room, and hallways. About 90% of the floor is cupped along with some of the boards having split down the middle. So my question is, could this be an installation issue where the installer didn’t leave enough room for expansion?

     
     
     
  • Hi Brad thank you for your question. Wood flooring is hydroscopic which means it can absorbe or release moisture depending on the environment its put in. Wood flooring can dimentionally change in size and react to higher or lower moisture levels within its environment then what it was kiln dried to during the manufacturing process which is between 6-9 % moisture content. This 6-9% equals to what a normal healthy relative humidity level is in a home. It is critical to allow the flooring to acclimate to its new environment prior to it being installed so that the chances of any dimentional change will be minimal. If that homes relative humidity level changes for a prolonged period of time after the flooring has been installed you can see cupping, gapping between boards due to the wood shrinking. For more information please see our article HOW TO AVOID GAPS, CRACKS AND SPLITS WITH HARDWOOD FLOORING in our main pages of our website.
    To be sure it was installed correctly you can also go to http://www.woodfloors.org and look for an certified independant inspection service that is local to you and have them come out to evaluate how it was installed.

     
     
     
  • Joe

    Brad,

    We are encountering the exact same scenario with Somerset 4″ hardwood floors installed last winter, with the same outcome (a little less buckling). The humidity was lower at the time of install in snowy March here in the mid-Atlantic region than the summer (obviously), but has been carefully controlled all year and has never gone much above 50% or below 30%. We have no basement humidity issues (wood is all in first floor above finished basement), no water leaks, and can only point to installer issues not leaving appropriate gaps between boards in advance of summer expansion. Which Somerset Hickory 3/4″ planks did you get? Maybe we had a universally bad batch as well. Have you had any luck getting help in this situation?

    We let our floor acclimate as Somerset advised prior to installation, and checked RH levels appropriately with a pin meter.

    Flooring providers are in business to get paid, not to care about their customers it appears. Even when we paid a premium to get quality floors that were made in the USA for our dream remodel. So frustrating.

    Joe

     
     
     
  • Hi Joe,

    Where did you get the Somerset Flooring from? In order to file a warranty claim for this situation, Somerset will probably ask for you to hire an independent inspector and will need their report on the problem. 30%-50% RH is what is approved by the National Wood Flooring Association, whose guidelines are used by Somerset for installation.

     
     
     
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